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Health Care Assistant

  • Cert HE FAQs

    Frequently asked questions about our Cert HE Pathway.

  • Cert HE Criteria

    Criteria to access each of the Cert HE modules.

  • The Care Certificate

    The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

  • British Journal of Healthcare Assistants

    British Journal of Healthcare Assistants is the new monthly journal for healthcare assistants and assistant practitioners, and the only journal to recognise the importance and potential of this large group of healthcare workers. The journal is essential reading for all HCAs and assistant practitioners who are serious about developing their own career, as well as providing the best possible support for the patients in their care.

  • Health Care Assistants and Assistant Practitioners Delegation and Accountability Booklet

    The principles of accountability and delegation, explained in this leaflet, can be applied to any relevant member of the nursing team including health care assistants, assistant practitioners, registered nurses and nursing students.

  • Office of the Public Guardian

    The Office of the Public Guardian supports and promotes decision making for those who lack capacity or would like to plan for their future, within the framework of the Mental Capacity Act 2005.

  • NHS Constitution

    The principles and values of the NHS in England, and information on how to make a complaint about NHS services.

  • NICE Guideline on Infection Control

    This guideline covers preventing and controlling healthcare-associated infections in children, young people and adults in primary and community care settings.

  • Needlestick Injuries

    Health care workers risk exposure to viruses such as hepatitis and human immunodeficiency virus (HIV) as a result of injury from used medical sharps, such as needles or scalpel blades on a daily basis. Whilst these injuries expose workers to over 20 different blood borne diseases, the majority of these injuries could be prevented.

  • Control of Substances Hazardous to Health (COSHH)

    COSHH Essentials sets out basic advice on what to do to control exposure to hazardous substances in the workplace. It takes the form of straightforward advice in ‘factsheets’ called ‘control guidance sheets’. There are two types of sheets, industry-specific ‘direct advice sheets’ and ‘generic control guidance sheets’.

  • DoH Guide to Consent

    Guide to the legal framework that health professionals need to take account of in obtaining valid consent to examination, treatment or care.

  • Wound Cleansing

    This article explains when wound cleansing is appropriate and how to select a cleansing solution. It comes with a self-assessment enabling you to test your knowledge after reading it.

  • DoH Ayling Enquiry

    Independent investigation into how the NHS handled allegations about the conduct of Clifford Ayling.

  • Maintaining Boundaries

    This guidance helps you to explore and understand the issues of trust in the doctor-patient relationship and looks at factors affecting patients’ vulnerability. Recommended reading for students on our Chaperone course.

  • First Steps for Health Care Assistants

    First steps for Health Care Assistants (HCAs) was developed by the Royal College of Nursing (RCN) to support you either individually, or as part of your workplace induction programme, to learn in your own time, at your own pace, the most important factors that will get you started in your health care career.

  • Code of Conduct

    The Code of Conduct sets the standard of conduct expected of healthcare support workers and adult social care workers. It outlines the behaviour and attitudes that you should expect to experience from those workers signed up to the code. It helps them to provide safe, guaranteed care and support. The Code of Conduct is voluntary but it is seen as a sign of best practice. Guidance documents to help you understand or implement the Code of Conduct are also available.

  • The Role of the Ear Care Mentor

    As a mentor to the Health Care Assistant (HCA) you will be supporting them through the initial three months with one to one support, not only practically but also in the longer term with day to day issues.