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Course Outline

Study day at venue
CPD hours6

The Herbal Essence effect – YES, YES, YES! How to negotiate and influence others to achieve better outcomes for your patients and your business.

The course consists of an interactive workshop day with learning materials.

Please note that we do not run this course at Crow Trees. It is only available as a satellite course.

Suitable For

Practice Managers, Lead Nurses, GPs

Learning Outcomes

  • Outline the negotiating and influencing processes
  • Identify common negotiating and influencing problems
  • Highlight the importance of recognising and managing conflict effectively
  • Identify skills and strategies to enhance practice