Apply for a Course

Privacy Policy

At Primary Care Training Centre Ltd we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information. If you have any queries about this Privacy Policy or how we process your personal information, please contact the Data Protection Officer by email: admin@pctc.co.uk or by post to our registered office.

The Training Centre collects, holds and processes personal data relating to its students. It is essential to do so in order for us to carry out our functions and manage our operations.

During enrolment, you give your consent for the Training Centre to process your personal data. The Training Centre provides this notice, which in broad terms explains how and why we typically process and share your personal data. It also explains how you can opt out of some aspects of the processing, where applicable.

Who has access to my information?

The information you provide is controlled by Primary Care Training Centre Ltd (PCTC) of Crow Trees, 27 Town Lane, Idle, Bradford, West Yorkshire, BD10 8NT (“Data Controller”). Our registration number with the Information Commissioner’s Office is ZA378494.

What information do we collect?

When you choose to contact us through a web form or when you apply for a course online or by post, you will provide:

We also need to collect and process some sensitive personal data as defined by the Data Protection Act (‘DPA’) 1998 including:

We do not collect any information other than that which you provide to us.

What we use your information for

We may store and use your personal information for the purpose of:

We may use your personal information in the prevention and detection of fraud, or to check that you are eligible to attend a course for which you have applied.

We will not sell, trade, rent or share your personal information to other companies or third parties. Your data will not be transferred outside the United Kingdom for any purpose.

When you’ve completed your course

PCTC will need to maintain some records relating to you after you complete your course. This includes: verifying your award, providing transcripts of your marks, opportunities for further study and academic references.

Using your personal data for marketing

We may occasionally send you marketing by post, telephone or email about other courses or events that we are running that we think may be of interest to you. We will never send you marketing from companies or third parties other than PCTC.

You can object to receiving marketing from us at any time. Please provide your details via email to admin@pctc.co.uk or by post to: Data Protection Officer, Primary Care Training Centre Ltd, Crow Trees, 27 Town Lane, Idle, Bradford, West Yorkshire, BD10 8NT.

We consider that it is within our legitimate interests to send you information about our products and services for marketing purposes.

Cookies, Analytics and Traffic Data

Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites, applications and services better for you.

Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services  which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services  to “remember” who you are and to remember your preferences within our websites, applications or services  and which will stay on your computer or device after you close your browser or leave your session in the application or service).

We use the following different types of cookies:

Strictly necessary cookies

These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.

Performance cookies and analytics technologies

These cookies collect information about how visitors and users use our websites, applications and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don’t collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.

Functionality cookies

These cookies allow our websites, applications and services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Web beacons and parameter tracking

We also use cookies and similar software known as web beacons to count users who have visited our website after clicking through from one of our advertisements on another website or in emails and to collect details of any products or services purchased. These web beacons collect limited information which does not identify particular individuals. It is not possible to refuse the use of web beacons. However, because they are used in conjunction with cookies, you can effectively disable them by setting your browser to restrict or block cookies.

IP Address and traffic data

We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.

Find out more about the individual cookies and analytics technologies that we use: www.primarycaretraining.co.uk Cookies

How to disable cookies

You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.allaboutcookies.org website.

Cookie Name Cookie Owner Cookie Description
__utmt Google Analytics Used to throttle request rate.
__utmz Google Analytics Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmb Google Analytics Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utma Google Analytics Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc Google Analytics Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
lang Unknown Used by multiple companies, but usually means adding an extra “Cookie” field to the Language Negotiation settings, allowing the language to be set according to a cookie.
DYNSRV Hosting Provider This cookie is believed to be used for load balancing to manage server traffic demand.
NID Unknown Used by multiple companies, The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
woocommerce_recently_viewed Woocommerce This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
wp_woocommerce_session_ Woocommerce This cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
woocommerce_items_in_cart Woocommerce This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
woocommerce_cart_hash Woocommerce This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
gdpr_popup Primary Healthcare This cookie is used to track who has already been shown the notice. The cookie has been set never to expire unless there is a change in the privacy policy.

How do we protect your information?

We take all reasonable steps to ensure your personal information is stored safely on our servers. Only employees of Primary Care Training Centre Ltd (the Data Controller) who handle the technical management of our website can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot however guarantee the security of any data you disclose to us online.

Your consent and rights

By using our website you consent to the collection and use of this information by Primary Care Training Centre Ltd. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.

Under the Data Protection Act 1998 you have the following rights:

Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.

To object to or opt out of any data processing or data sharing by PCTC, please e-mail admin@pctc.co.uk. PCTC will consider your request, however, it may not be possible to facilitate such. PCTC is required by law to collect and process some personal data and it may not be possible for you to continue as a student of the PCTC, if the PCTC ceased processing, as we would not be able to carry out our educational purpose.

If you are not satisfied with how we are processing your personal information, you can make a complaint to the Information Commissioner.

You can find out more about your rights under data protection legislation from the Information Commissioner’s Office website: www.ico.org.uk.

Your Responsibilities

Updating your details: The DPA 1998 requires that personal data is accurate. It is essential that you let the PCTC know if your contact details change. If the PCTC does not have the correct contact details, we cannot take responsibility if any information you require is sent to the wrong address. This could have serious consequences e.g. missing an exam or deadline.

Your comments

We welcome comments on our privacy policy. Please email your questions and comments to admin@pctc.co.uk or call us on 01274 617 617. Alternatively you can write to us at the following address:

Primary Care Training Centre Ltd
Crow Trees
27 Town Lane
Idle
Bradford
West Yorkshire
BD10 8NT