• Health & Safety Policy

    This is a declaration of our intent to provide and maintain, so far as is reasonably practicable, a safe and healthy training environment and to enlist the help of students towards achieving these goals.

  • Equality & Diversity Policy

    The Primary Care Training Centre is committed to equality of opportunity in a diverse learning and working environment. We aim to be a caring, fair and supportive institution which seeks to optimise and enhance the experience of its staff, students, partners and external clients.

  • Personal Harassment Policy

    The Primary Care Training Centre is committed to providing a learning environment free of unlawful discrimination and improper harassment.

  • Safeguarding and Prevent Policy

    The Training Centre aims, so far as is reasonably practicable to ensure the safety of vulnerable adults who are on its property, or who are engaged in Training Centre activities at any of its satellite course locations.

  • Quality Assurance Policy

    Internal Quality Assurance (IQA) is the process of ensuring that training delivery and assessment practice is monitored in order to ensure that they meet or exceed national standards. At the Training Centre we operate a robust internal quality assurance system, to maintain the consistency and accuracy of assessments and ensure continual development of our working practices, resources, processes and procedures. This supports our aim to encourage and enable knowledge gathering and realise achievement through quality delivery.

  • Student Progress Policy

    At the Training Centre we serve a diverse community in terms of academic achievement to date. We have excellence as our goal. We intend to provide an exceptional standard of education for all our students so that all are enabled to develop, thrive, learn effectively, make progress and succeed.

  • Complaints Policy

    The Student Complaints Policy and Procedure is designed to give students the opportunity to express dissatisfaction about the standard of service provided to them by the Training Centre or the way in which the Training Centre has treated them. It gives students a mechanism to have their complaint heard, investigated and addressed.

  • Modern Slavery Statement

    Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain. We are committed to improving our practices to combat slavery and human trafficking. This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our slavery and human trafficking statement.

  • Bribery & Corruption Policy

    PCTC conducts its business to the highest legal and ethical standards. PCTC will not be party to corruption or bribery in any form. Such acts would damage PCTC's reputation and expose PCTC, and its employees and representatives, to the risk of fines and imprisonment.

  • COVID-19 Policy

    This policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow these rules diligently, to sustain a healthy and safe workplace in this unique environment. It is important that we all respond responsibly and transparently to these health precautions. We are taking every preventative measure to reduce workplace risk to the lowest practical level so that everybody’s health and safety is protected. This company policy is susceptible to changes with the introduction of additional government guidelines. If so, we will update you as soon as possible either by email or on our website.