• Suitable For
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Business Skills

      Running a practice is running a business. Have you got what it takes to keep your practice on top? This course focuses on the commercial skills you will need.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Contract Management & Governance

      This course will cover both Clinical and Corporate Governance within General Practice. You will learn the process of managing contracts, execution and analysis to maximize operational and organizational performance, and ways of reducing financial risk.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      CQC Masterclass

      This practical and interactive day is aimed at Practice Managers / Registered Managers and will cover all areas of CQC requirements, preparation for an inspection and an opportunity to share experiences and share best practice.

      Get in TouchRead More
    • Study Type Face to face
      Duration Two days
      Price £3,840 for up to 16 students

      Delivering GP Services At Scale

      Working at scale means finding new ways of working that will enable you to meet the increasing challenges and demands placed on your practice. Working collaboratively with other practices and healthcare providers within the NHS is a priority within the GP Forward View.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Facilitation Skills

      GET THE OUTCOMES YOU WANT! Developing your facilitation skills will enable you to achieve your outcomes and manage your stakeholders effectively. This one day event will support you to recognise your current facilitation skills and identify ways in which you can develop your skills to benefit your business.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Finance for Practice Managers

      A one day learning session covering current General Practice business issues from an accountant’s perspective. The intention will be to encourage practical debate and participation and to provide you with course slides and notes which contain sufficient detail to act as an aide memoir when these issues occur in practice.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £120

      General Practice Survival

      Over the last two years we have been supporting Practice Managers and  their teams in delivering GP Forward View and GPN10 point plan with the clinical skills for HCA apprentices. Building on that experience we have developed a training day to support Practice Managers, Reception Managers, Nursing Managers, and Lead GPs which we have called GPS: General Practice Survival.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Handling Problems in the Workplace

      Healthy workplace relationships are essential to the success of any organisation. Even minor problems can develop into grievances or disputes if they’re not dealt with quickly and effectively. Having suitable policies and procedures to resolve workplace issues is essential. But where an issue turns into a problem, a positive result can be achieved through early and informal intervention.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Improving Personal Effectiveness

      I’ve never been to ME! Personal mastery is a lifelong journey. This workshop is intended to provide you with some time and space to think about who you are, what you do and how you do what you do. It will help you decide on changes you may subsequently choose to make to enhance your personal effectiveness.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Leadership

      Step into your leadership role! Gain an insight into your leadership style and understand how to use, and ways to develop  your leadership capabilities.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Managing Absence & Sickness

      People are going to be off sick from time to time. Most employees feel bad about letting down their colleagues and most employers are reasonably sympathetic about their staff’s welfare. But absence because of sickness, or another unexpected reason, can put your practice in a tricky situation, particularly if you have no policies in place for dealing with it.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Managing Conduct & Poor Performance

      Managing discipline – in other words, unacceptable behaviour and poor performance – may not be something you really want to think about. However, you need to be prepared should things not go to plan. Often, a quiet word early from a manager is enough to sort out a problem over an employee’s conduct or performance.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Negotiating & Influencing

      The Herbal Essence effect – YES, YES, YES! How to negotiate and influence others to achieve better outcomes for your patients and your business.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Organisational Development

      Understand the maze that can be Organisational Development. This study day will provide you with Organisational Development tools, techniques & interventions, and explore diagnostics and planning.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Performance Management

      Who says you can’t? A workshop to help you think about how to make the most of your line management relationships. Discover ways to motivate your staff, use the appraisal system effectively and performance manage those not working to their potential.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Project Management

      This session is designed as a practical introduction to the key concepts of brilliant project management. It aims to demystify the subject and identify the factors which are key to a project’s success.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Recruitment & Selection

      Finding the right person to fill your vacancy is essential.  Potential candidates need to be attracted and then there has to be a fair and effective method of selection ensuring that they are the one for the job and that the job is the one for them.  This process needs time, preparation and the skills to help make the right decisions.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Report Writing

      Struggling to get your point across at work? Got to write a formal report but never done one before? Want to improve your persuasion and negotiating skills? Then this study day is for you!

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Risk Management

      The ever increasing emphasis on the safety and quality of services and the growing culture of litigation means managing risk is increasingly becoming everyone’s business. This session is designed as an introduction to the key concepts and the actions central to risk management planning.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Successful Meetings

      Make your meetings work for you! Build upon your current skills to enable you to successfully manage the meetings process. This one day event will support you to get the most from the meetings you attend.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Tender Writing

      Now more than ever primary care organisations are required to acquire the necessary skills to allow them to participate in the opportunities that may be available through procurement. This one day session is designed to give you the skills to respond to each part of the process from pre-qualification questionnaires to preparing and delivering a winning presentation.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Time Management

      Making the most of time: a practical guide to time management for busy people. The session is designed as a practical introduction to the key concepts of brilliant time management. It aims to help you organise your thoughts and work to help you gain maximum benefit from your time and increase your productivity.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Update on Employment Law

      An awareness of the key aspects of employment law is essential for any manager.  Employment legislation impacts on all areas of the employment relationship and this overview gives an update on several of these: contracts of employment, discrimination law, family friendly rights and the working time regulations.

      Get in TouchRead More
    • Study Type Face to face
      Duration One day
      Price £1,920 for up to 16 students

      Workforce Planning & Design

      The session is designed as a practical introduction to the key process that lead to effective workforce design and workforce planning. It aims to demystify the subject and identify the factors which are key to success.

      Get in TouchRead More