Policies and Procedures
This is a declaration of our intent to provide and maintain, so far as is reasonably practicable, a safe and healthy training environment and to enlist the help of students towards achieving these goals.
The Primary Care Training Centre is committed to equality of opportunity in a diverse learning and working environment. We aim to be a caring, fair and supportive institution which seeks to optimise and enhance the experience of its staff, students, partners and external clients.
The Primary Care Training Centre is committed to providing a learning environment free of unlawful discrimination and improper harassment.
The Training Centre aims, so far as is reasonably practicable to ensure the safety of vulnerable adults who are on its property, or who are engaged in Training Centre activities at any of its satellite course locations.
Internal Quality Assurance (IQA) is the process of ensuring that training delivery and assessment practice is monitored in order to ensure that they meet or exceed national standards. At the Training Centre we operate a robust internal quality assurance system, to maintain the consistency and accuracy of assessments and ensure continual development of our working practices, resources, processes and procedures. This supports our aim to encourage and enable knowledge gathering and realise achievement through quality delivery.
At the Training Centre we serve a diverse community in terms of academic achievement to date. We have excellence as our goal. We intend to provide an exceptional standard of education for all our students so that all are enabled to develop, thrive, learn effectively, make progress and succeed.
The Student Complaints Policy and Procedure is designed to give students the opportunity to express dissatisfaction about the standard of service provided to them by the Training Centre or the way in which the Training Centre has treated them. It gives students a mechanism to have their complaint heard, investigated and addressed.
At Primary Care Training Centre Ltd we strive to protect your privacy and rights. We have set forth this statement to explain the information we collect from you, how we use that information, and your legal rights regarding that information.