The answers to frequently asked questions are displayed below. If you still have questions for us, please don’t hesitate to contact us.
Where can I attend workshop days?
Workshop days are held at the Primary Care Training Centre in West Yorkshire or at a venue in central London. We can deliver courses anywhere in the United Kingdom or Ireland at no extra charge, subject only to minimum numbers.
What different courses do you offer?
We offer distance learning courses in the following topics:
Cardiovascular Disease Management
Diabetes Management
Respiratory Disease Management (includes Asthma and COPD)
Women's Health Management
Minor Illness & Injruies
Primary Health Care Assistant
Understanding Diabetes Care
Primary Health Care Receptionist (Certificate in Health Service Administration)
These training courses last for six months and are accredited by the University of Teesside (except our Certificate in Health Service Administration, which is approved by AMSPAR). We also offer a range of short courses and study days, aimed at students who wish to update or expand their knowledge. These last from one to four days, depending on the topic. Some study days are available with optional accreditation. Please check the courses on this website for more details.
What is included in the price?
Your fee includes all learning materials, mentor support from our tutors and your university registration fee where appropriate. If you are attending workshop days at the Training Centre in Bradford or our London venue, refreshments and a buffet lunch are also included. Those students on one of our University-accredited distance learning courses may also attend a free, optional revision day during their course, in addition to the compulsory workshop days.
What if I need help or support?
You can contact the Training Centre at any time during your course. Our contact details can be found on this website. Just click "Contact Us". If necessary, we will arrange for a tutor to call you back, at a time to suit you.
What if I have special dietary requirements?
We can cater for special dietary requirements, provided you let us know in advance.
How do I access my results?
You can access your results once they are available on Teesside University's intranet and e-Vision websites. For details on how to do this, please go to our Resources section and open the pdf file "Accessing your results and feedback". You must read your feedback before you contact the Training Centre to discuss your results.
Do the prices include VAT?
Yes, all the prices on this website include VAT at the prevailing rate. Currently this is 20%. Your practice or PCT should be able to reclaim the VAT on your course.
Will I be able to complete the course?
All our courses are written and delivered in English, and will require certain standards of literacy and numeracy. If you are in any doubt at all, we recommend that you visit the Skills for Health website where you can undertake various literacy and numeracy assessments. You can find a link to this site in our Resources section, under the heading "Before you start to study".
What is this Cert. HE all about?
You can find specific FAQs about our Cert. HE Primary Care course for HCAs in the Resources section of this website.










